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Terms of service

Copyright / Trademark,

Copyright in the documents provided in this site (including, without limitation, the trademarks of Starlit, graphics, text, photos, designs, logos, icons, images, data and
software) are owned by or licensed to Starlit and its affiliates. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from Starlit. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please contact us at Starlitsince1999@gmail.com

PLACING AN ORDER:


Please make sure that you have read and understood the Terms and Conditions before you place an order. Products in your shopping bag are not reserved and may be purchased by other customers until you have placed the order at checkout and received the order confirmation by email. If your selection of products may be lost from the shopping bag, you will be required to re-enter your selection of products. Starlit does not reserve items for future purchase.

Your order will normally be packed and shipped within 1-3 business days from the time you place your order. When your order is dispatched, you will receive a shipping confirmation by email including all shipment details. All orders are sent from our warehouse

Before shipping an item back to us, you must request a return authorisation request from our returns department within 14 days of receiving your order. This will ensure our returns department receive your request, rather than our customer care team. Make sure you include your order number in your email so that we can process your return quickly for you. 

NOTE: All return requests should be sent to: Starlitsince1999@gmail.com

We do not allow returns for the following:

  • Sale items can not be exchanged/returned

  • Products purchased during a promotional sale period

  • Products received in a condition other than their original condition

  • Products without their tags attached

  • Products that appear worn or smell of perfume, deodorant or tan

  • Products that are marked or damaged in any way

Questions about the Terms of Service should be sent to us at Starlitsince1999@gmail.com

RETURN PROCESS:

SHIPPING INFO:

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